A guide to your commercial property management agreement

Exceptional customer service doesn’t happen by accident. It takes hard work, challenging the status quo and continually seeking new and better ways to serve clients and deliver true value. This requires motivated Associates driven to learn – and share.
 

Dennis C. Abbott, President of FirstService Residential Carolinas, is serving as President of Community Associations Institute (CAI) national during its historic 40^th anniversary year. Dennis has been an industry leader both locally in North and South Carolina, as well as on the national stage.

Delivering exceptional community management services requires a proactive approach, being prepared, and effective communication with the Board and residents.