Make a Payment

FirstService Residential offers a variety of ways to pay your strata and other homeowner fees to your strata corporation. Please see below on the forms of payment we accept: 


ClickPay®

ClickPay® is a trusted third-party payment platform that was designed around security, convenience, and efficiency for owners and our client strata corporations. With ClickPay®, homeowners will be able to set up scheduled automatic monthly withdrawals from their bank account, credit card, or debit card.

 

In addition to being able to pre-set monthly withdrawals for regularly recurring charges, homeowners can also choose to send a one-time payment when they incur one-time fees or charges like move in fees, fob purchases, and amenity room bookings.

 

To access ClickPay®, homeowners will need to log into the FirstService Residential ConnectTM portal, and access the “Make Payment” link under “My Account”. This will direct you through a single sign on experience to ClickPay®. If registered in our current PAD program, you will need your PAD banking information available to log into your ClickPay® account for the very first time.

 

To register for your ConnectTM account start by entering your information here:

CLICKPAY® Support 

Email: [email protected]
Phone: 1-888-354-0135, Monday to Friday 6:00 a.m. - 5:00 p.m. PST
ClickPay Website Chat: Resident Support Portal Chat - Ask Us a Question


CONNECTTM REGISTRATION SUPPORT
For assistance with Connect™ registration please call 1-855-273-1967. 


Online Banking Bill Payment:

    1. Go to your online banking website and select the bill payment option.  
    2. Setup “FirstService Residential BC Ltd (Strata)” as a payee. 
        • Simply search “FirstService” and it will give you the options. 
        • Ensure BC and STRATA are referenced in the payee name

    3. The website will then prompt for the account number. 
      • You can find your account number in your FirstService Residential ConnectTM porta

    4. Enter payment amount and payment date.  

If you are unable to locate your account number, please contact us at [email protected].


Payment by Cheque:

Please make cheques payable to "Strata Plan [insert your strata plan number]” (Example: Strata Plan BCS 1234), indicating the unit number are paying for in the memo field, and mail to: 

FirstService Residential BC

Suite 700 – 200 Granville Street

Vancouver, BC V6C 1S4