As a resident you want a community association management company that is easy to reach when you have important questions or concerns about day-to-day life in your community association. At FirstService Residential Illinois, we are always within reach.
Ways to connect for residents
Resident Support Services (RSS)
To connect with our RSS team, click here.
Available by email, our RSS team is comprised of local, specialized experts that work behind the scenes to help resolve the day-to-day issues of community association living. Working from Monday to Friday, the RSS team will quickly and efficiently answer a variety of questions you may have as a resident, including but not limited to:
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Amenity and elevator reservations
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Parking and pool passes
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Snow removal
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Rules and regulations including potential violations
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Common area maintenance, and more
Customer Care Center
In the event of an emergency, our Customer Care Center remains available and is a quick phone call away. Customer Care Center can be reached at 847.459.0000.