Asa SherwoodPresident, Illinois
John Santoro, MUPPExecutive Vice President
Ferda Guvenc, VP
Ferda GuvencVice President of Suburban Property Management
Marla JacksonVice President, Property Management
Brian Butler, CMCA, CAM, PCAMSenior Vice President - High-Rise
Daniel Valdes, CMCA, AMSVice President, Property Management
Rachel M. EIBL, MSHRVice President, Human Resources
Kevin Adam, CPA, MBASenior Vice President, Finance
David Jandak, CPAVice President, Finance
Ian Novak, CPM, PCAMVice President, Property Management
Asa is active within the property management community. He serves as chairman of the Community Association Manager Licensing and Disciplinary Board with the Illinois Department of Financial and Professional Regulation (IDFPR) and from 2015 - 2018 Asa served on the board of Community Associations Institute (CAI) Illinois Chapter.
He is a licensed Illinois Community Association Manager (CAM) and has earned numerous designations, including Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and the prestigious Professional Community Association Manager (PCAM).
In his spare time, he enjoys running, cycling and spending time outdoors. Despite his long-time Illinois residency, he still can’t shake his allegiance for the Detroit Red Wings, Tigers, Pistons and most importantly the Lions.
John Santoro, MUPP
John Santoro has been in the residential property management industry since 2001, and currently serves as the Executive Vice President for FirstService Residential Illinois, concentrating on prestigious properties in the Chicago area market. Mr. Santoro previously held the position of Lakefront Director for the City of Chicago’s Park District, managing a $43 million annual budget, over 7,000 acres of lakefront parkland and all lakefront facilities. He is also a 20-year board member for one of the largest homeowners associations in the nation (over 5,000 residents) and served as the board president for 13 years.
Mr. Santoro has over 25 years of real estate management experience. He served on the Institute of Real Estate Management’s (IREM) Executive Counsel for four years and has been a guest speaker at numerous CAI and ACTHA events and educational programs. He holds a master’s degree in Urban Planning and Policy from the University of Illinois and a bachelor’s degree in Urban Studies from the University at Buffalo.
Ferda is a well-rounded, nimble leader with a track record of successful client and business relationships. Ferda’s experience and depth of knowledge includes complex financial planning, daily service delivery and operations, talent acquisition and development, customer service, employee engagement, strategic planning and sales. Ferda has a passion for positive company culture and associate support. She takes great pride in superior customer service and is enthusiastic about associate coaching and development.
Ferda graduated from Saint Xavier University with a Bachelor’s degree in Liberal Studies. She invests in the development of the industry and is an active member of the Chicagoland Apartment Association. Ferda takes pride in her local community and is active with volunteer work with St. Jude and the Greater Chicago Food Depository. She works within the communities she supports to participate and find opportunities to grow these impactful organizations. During her free time, she loves to travel and explore new cuisines.
Marla has served as a sitting member of the Illinois Department of Financial and Professional Regulation Licensing and Disciplinary Board since 2017. She also holds Bachelor of Science degree and a master’s degree from the University of Illinois, Urbana Champaign with a focus on Urban Planning.
Brian Butler, CMCA, CAM, PCAM
Brian has a professional background in community association litigation matters and specializes in board governance issues, risk management analyses, strategic business planning and new business development efforts. Brian serves as President of the Board of Directors of the award-winning Illinois Chapter of the Community Associations Institute (CAI) and has been a featured speaker at training seminars for Board members and Property Managers. He is a past recipient of the CAI Olympus Award and Rising Star award. He is the co-chair of the Illinois Legislative Action Committee (ILAC) which works to address legislative measures which affect community associations in Illinois. He has been the keynote speaker for professional conferences and conventions including the Co-Operator Expo and has been a featured speaker with Association of Condominium, Townhouse, and Homeowners Associations (ACTHA).
Brian also serves as the Vice President of the Streeterville Organization of Active Residents (SOAR) and chairs a number of committees for the organization, which is dedicated to preserving, promoting and enhancing the quality of life and community in this highly-visible downtown Chicago neighborhood sitting between the Mag Mile/Michigan Avenue, the Chicago River, and Lake Michigan.
Brian is an attorney and is a member of the Illinois State Bar Association and the Chicago Bar Association. He is a licensed Community Association Manager (CAM) in Illinois, and holds the Certified Manager of Community Associations (CMCA) designation, the Association Management Specialist (AMS) designation, and the Professional Community Association Manager (PCAM) designation, the industry’s highest professional accreditation. He holds a BS in Accountancy from the College of Business at the University of Illinois in Urbana-Champaign, and a Juris Doctorate from DePaul University, College of Law in Chicago.
Daniel Valdes, CMCA, AMS
Daniel is active within the Community Associations Institute (CAI) Illinois Chapter and serves on the City Member Subcommittee.
Daniel is known throughout the industry as a hardworking strategic thinker, who lives the firm’s core values every day. He holds CMCA and AMS licenses and graduated from DePaul University with a Bachelor of Science degree in Industrial and Organizational Psychology.
Rachel M. EIBL, MSHR
Kevin Adam, CPA, MBA
Kevin brings a wealth of over 20 years’ experience in the real estate industry in addition to being a CPA. He utilizes his extensive experience to oversee the financial business performance and strategic growth initiatives at FirstService Residential.
Kevin attended University of Illinois at Chicago where he earned a Bachelor’s degree in Accounting and completed his Executive MBA at Northern Illinois where he continues to volunteer as a mentor to current students. He is also a committee member for St. Jude’s Children’s Research Hospital.
David Jandak, CPA
Dave joined FirstService Residential in 1989, as an Accounting Manager. Since then, Dave has successfully implemented industry leading accounting software, financial packages and budgeting systems. He works with our clients on an individual basis to ensure understanding of their financial statements. Dave also plays an active role in our Board Training education programs. He is a Certified Public Accountant (CPA) and a graduate of DePaul University, where he earned his bachelor of science in accounting.
Dave Jandak oversees our client accounting divisions. He also drives our bulk utility and banking programs which deliver extraordinary added value to our clients.
He has two sons and enjoys any chance he gets to be on his boat on the weekends or riding his Harley.
Ian Novak, CPM, PCAM
Ian Novak brings a great combination of practical property experience and managerial acumen to his position as Vice President of FirstService Residential Illinois. Ian oversees a team of regional directors and onsite management staff and is responsible for focusing on board relations and ensuring compliance with condo law and practices. Ian started in this industry as a receiving room clerk before becoming a manager, regional director, and vice president and has overseen an array of condominiums primarily located in Chicago’s Gold Coast neighborhood and Evanston, Illinois.
Ian works extensively with the Illinois Chapter of Institute of Real Estate Management (IREM) by serving as Treasurer on the Leadership Council. He is also involved with the Illinois Chapter of the Community Associations Institute (CAI) by serving on the City Education Subcommittee. Ian has also led presentations on capital budgeting, board orientations, and customer service training. A former classical stage actor with an emphasis on Shakespeare, Ian has ingeniously applied his theater background to create customer service and emergency response training for our door staff. These role-playing situations lead his team toward a more developed understanding of customer service.
Ian continues to pursue top honors in industry organizations. He has earned the Certified Property Manager (CPM) designation from the Institute of Real Estate Management as well as the Association Management Specialist (AMS) the Certified Manager of Community Associations (CMCA) and the Professional Community Association Manager (PCAM) designations from the Community Associations Institute.