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How Your Community Management Company Makes Sure Your Front Desk Employees Deliver the Best Service
Jul 29, 2015
For a high rise condo resident, the experience doesn’t begin when they step into your unit. It begins when they set foot in the main entrance – and are greeted by the front desk representative.
For guests, the front desk representative sets the tone for their entire perception of the building. For residents, the front desk representative is a touchstone throughout their day, every day. It’s an important role to fill.
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Michael Mendillo, Regional President of FirstService Residential, Mid-Atlantic, Inspires William Patterson University Students
Apr 09, 2015
Michael Mendillo, president of FirstService Residential's Mid-Atlantic region, returned to William Patterson University, his alma mater, to inspire students with real-life lessons about leadership and success.
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Reserve Portfolio Management
Jan 22, 2015
Every board has a fiduciary duty to ensure reserve funds are invested responsibly. But how are boards supposed to maximize returns in this historically low rate environment?
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Winter Pipe Safety Measures
Jan 14, 2015
Now that winter is here, it is essential that the pipes in your building or system are as prepared as you are for whatever weather comes your way.
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Community Board Elections: A Challenge or an Opportunity?
Community Board Elections: A Challenge or an Opportunity?
Sep 23, 2014
How can a community Board of Directors prepare to make their election a positive experience that provides a foundation for the future? Learn more with these guidelines.
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FirstService Residential Executive Discusses Offbeat Second Home Investment Locations and Trends
Jul 10, 2013
While exclusive communities like the Hamptons or Malibu will always be attractive locations for affluent vacation home buyers, several new trends are emerging in the growing second home market.
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Good Management – The Key to Active Adult Community Success
Good Management – The Key to Active Adult Community Success
Jun 07, 2013
Today’s active adult communities are growing in popularity in New Jersey and across the country, spurred in great part by the maturing U.S. population. As interest in activity-rich, amenity-driven lifestyles increases for the 55-plus group, existing age-restricted communities are working hard to adapt their facilities and programming in order to compete in the changing marketplace. At the same time, developers and builders are searching for the best strategies to make new ventures stand out from the crowd.
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Five Reasons to Love Your Community Management Company
Jan 01, 0001
It’s always great to have a reliable partner by your side. Whether it’s a family member, someone at work, or even a fellow member of a sports team on which you play, knowing that someone has your back can instill you with confidence and comfort.
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The Partnership Between the Board and Management: How the Best Community Associations Meet their Goals
Jan 01, 0001
Do you have a strong community management company? If you do, its support and guidance can help make your tenure on your HOA board more effective. Here are five good reasons to partner with a professional management company.
Learn more here.
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Six Essential Tips For New HOA Board Members
Jan 01, 0001
Congratulations are in order – you’ve just been elected to the board. So now the big question: What’s next? “The great thing about associations that are helmed by owners is that they have a vested interest in doing right by their community,” said Kirk Kowieski, CMCA, AMS, vice president of FirstService Residential. “But that also comes with challenges...many board members find themselves in this kind of position for the first time, so there’s a little bit of a learning curve.” Fortunately, FirstService Residential is here to help. Follow these new board member basics and you’ll soon be governing like a pro.