The hub of our value-added services is FirstService Residential Connect™, our advanced property management software solution. This proprietary tool connects homeowners, Board members and our management team, enabling them to instantly communicate and perform many management functions more easily, quickly and efficiently than ever before.
Available via computer, tablet and mobile device, FirstService Residential Connect™ provides instant access to community documents and information, including resident data, amenities, violations, requests, security and more. The system utilizes a secure connection to ensure privacy and exclusivity to your community.
Key features of FirstService Residential Connect™ include:
Resident Alert - Mass Communication Tool
Your community manager can instantly send out a notification or emergency alert via email or phone to the entire community, or a specific group of residents, about meetings, weather alerts, service shutdowns, community threats, or other emergencies requiring immediate action. Attachments can also be included with emails, saving your association the costs of postage.
Interactive Community Website
FirstService Residential Connect™ can also produce a professional and user-friendly community website where residents can manage their account balances, pay association fees and download community association documents at any time. The website is also a convenient resource for property managers and Board members, who can post news, Board meeting minutes and other news and information about the community.
ConnectMobile (Violation/Work Order/Architectural/Inspections)
Many FirstService Residential Connect™ features are also found in a related mobile application, ConnectMobile, for iPhone. Property managers can use the app to instantly create work orders and cite violations as they tour the community, adding photos for documentation. Your manager and Board members can also use it to view work order status, track and archive documents and photos, and create, manage and track community inspections and architectural modifications.
If your community would benefit from additional services, we also offer the following:
- Package Tracking
- Visitor Management
- Valet Services
- Concierge Request System
- Amenity Reservation System
- Resident Classified Ads
- Website Advertisement
- Social Groups
- Message Boards
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