FirstService Residential Connect™ is an advanced, user-friendly property management software platform that provides instant connections and communication between homeowners, Board members and members of our management team. Available via computer smartphone or tablet, this innovative tool allows authorized users to review community information and documents and perform a variety of online functions that improve the efficiency of operations, management and security.
As your association’s database, FirstService Residential Connect™ includes data and documents related to amenities, resident data, payment options, maintenance and more. The system ensures privacy through a secure password-protected connection. Its key features include:
Resident Alert - Mass Communication Tool
With one phone call or email, your property manager can alert the entire community, or a specific group of residents, about community information, meetings, weather conditions, service shutdowns, threats, or other important information or emergency situation requiring immediate action. Emails can also be sent with attachments to save the costs of postage.
Interactive Community Website
FirstService Residential Connect™ can produce a community website offering multiple capabilities for its various audiences. Your residents can manage their account balances, pay assessments and download community association documents, while your property manager and Board members can post news, Board meeting minutes, community calendars, capital projects, etc.
ConnectMobile (Violation/Work Order/Architectural/Inspections)
Many FirstService Residential Connect™ features are also available in a mobile application, ConnectMobile, for iPhone. The app allows property managers and Board members to instantly create violations and work orders, with photos, during community tours. Users can also track previous violations and work orders, create and track architectural modification request and much more.