David Diestel praises volunteer boards, calls them "everyday heroes."
Dania Beach, Fla. (June 14, 2024)
David shared insights into FirstService Residential's extensive experience and unwavering dedication to enhancing community living. "We manage wonderful residential communities from Vancouver to Miami, and it's all about serving our residents in their homes, wherever they choose to live," David explained. This powerful commitment has positioned us as industry leaders within our over 30 years of service, as we manage communities across the U.S. and Canada and help bring our residents a high standard of living.
Addressing the often-negative headlines about Homeowner's Associations (HOAs), David noted, "It's troubling because these are communities and people's homes—it's deeply personal." He highlighted data from the Community Associations Institute, showing that 89% of homeowners enjoy community living, a sharp contrast to the negative headlines. David emphasized the role of FirstService Residential in not only managing these communities but also in actively educating homeowners and boards to foster a positive environment. "Elevating the reputation of the industry is so important, making people aware. And we do see very much our role in educating our homeowners and boards on what it means to be great members of a community," David added.
Some additional key points from the discussion included:
Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support.
Boards and developers select FirstService Residential to realize their vision and drive positive change in the communities in their trusted care.
CEO David Diestel shares expert insights on community associations on Gregory FCA's 'PlotLines' podcast
In the recent episode of Gregory FCA's "Plotlines," a podcast dedicated to reshaping the narrative in the real estate industry, our CEO David Diestel joined hosts Heather Crowell and Britni Ackrivo to discuss the realities and benefits of community associations. Watch the full podcast below.David shared insights into FirstService Residential's extensive experience and unwavering dedication to enhancing community living. "We manage wonderful residential communities from Vancouver to Miami, and it's all about serving our residents in their homes, wherever they choose to live," David explained. This powerful commitment has positioned us as industry leaders within our over 30 years of service, as we manage communities across the U.S. and Canada and help bring our residents a high standard of living.
Addressing the often-negative headlines about Homeowner's Associations (HOAs), David noted, "It's troubling because these are communities and people's homes—it's deeply personal." He highlighted data from the Community Associations Institute, showing that 89% of homeowners enjoy community living, a sharp contrast to the negative headlines. David emphasized the role of FirstService Residential in not only managing these communities but also in actively educating homeowners and boards to foster a positive environment. "Elevating the reputation of the industry is so important, making people aware. And we do see very much our role in educating our homeowners and boards on what it means to be great members of a community," David added.
Some additional key points from the discussion included:
- David praised the volunteer boards, acknowledging them as community management's "everyday heroes" who work tirelessly to serve their communities.
- "78% of new homes are being built in some form of community association,” mentions David, showcasing its increasing popularity.
- Our programs, like bulk purchasing, have significantly reduced homeowners' costs. For example, new cable programs in Texas save on "average by anywhere from $50 to $100 per home," David added.
- With high-rise vertical living becoming increasingly popular, today's residents seek a variety of amenities, from pet-friendly facilities to wellness centers and pickleball courts.
About FirstService Residential
FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support.
Boards and developers select FirstService Residential to realize their vision and drive positive change in the communities in their trusted care.
FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.