YOU MAY ORDER A REPLACEMENT POOL KEY/FOB FOR MAILING (MAILED WITHIN 5 BUSINESS DAYS)

By completing this form, you acknowledge the cost of the key/fob, (as noted in the important links section and/or knowledge base of the resident portal), may be posted to your Association account within one business day. You therefore acknowledge your agreement to make an immediate payment through the Association’s online payment page. Check payments require time for delivery and processing and could result in a late fee, depending on the date your Governing Documents mandate application of fees. The management company cannot supersede late payment dates prescribed within your Association’s Governing Documents. Please note that if your Association account is not current, a pool key cannot be provided to you, as per your Governing Documents.

If you live in a gated community and require a new gate access remote, please indicate that in your request. Cost for Gate Access Remote is indicated in the important links section and/or knowledge base of the resident portal

 
To order your replacement key/fob or request reactivation of your device, please visit this link: https://eastsupport.fsresidential.com/ and select ‘Submit a Request’. When filling out the form, make sure to select Request Type: Keys & Fobs - Access Request