Our Story
As an Accredited Association Management Company, we have earned the highest level of recognition awarded by the Communities Association Institute (CAI). It is our people that have helped us grow to become Minnesota’s leading community management company and allow us to continue to make a difference, every day, in the communities we serve.
What makes us different from other Minnesota property management companies?
Don’t let the size of our company fool you, FirstService Residential Minnesota is quintessentially Minnesotan! Our team is comprised of the most experienced leaders, association managers, and experts in the industry who understand the unique needs of your community whether it be in St. Paul, Minneapolis, or any of the surrounding suburbs. Over the last few decades, we have developed a team-based culture in property management, operations, human resources, customer service, accounting, and all other key areas of our industry. We work together to support each other and our customers with a one-team mindset.
The FirstService Residential team is committed to being a Great Place to Work, Continuously Improving, and Leading the Market. We operate as a management partner and our customers know that they can look to us to attract and retain the best talent in the marketplace, strive high for service excellence, and both measure and be accountable for our performance.
At FirstService Residential, we understand how important the association manager is to the success of your community. Thanks to the in-depth and on-going training our association managers receive, we experience lower than average manager turnover, which is something that our current clients greatly benefit from. Our customers tell us year in and year out that consistency in property management is one their top priorities and crucial for their community to run smoothly. And when change does happen, we have the support required to ensure a smooth transition.
Our customers tell us that our association manager’s number one priority is to care for the community’s real estate assets and support the important work of the board of directors. To help our managers accomplish this, we have a local dedicated team of six professionals who handle individual homeowner requests or inquiries. We do so in a team approach using a state-of-the art technology platform that creates 100% accountability for solving individual homeowner requests within agreed upon time frames.
FirstService Residential also provides a robust web portal, and performance management tool. Our platforms and management systems provide our associates the tools they need to do their jobs effectively and provide our customers with ease of interaction with our company to address a full range of matters within the community.
Contact us to see how we can serve your community.