April 30, 2024 | 12:00 PM - 01:00 PM

Ask the Experts: Managing Resident Conflict Like a Pro

Join us for a webinar specifically designed to help board members learn effective techniques to de-escalate conflict, have tough conversations, and foster a positive community environment.


Online Event , GA

Feeling overwhelmed when dealing with challenging situations? You're not alone! Join us for a webinar specifically designed to help board members learn effective techniques to de-escalate conflict, have tough conversations, and foster a positive community environment.

In Ask the Experts: Managing Resident Conflict Like a Pro, our experts will share valuable insights, including:

  • Proven strategies to de-escalate heated situations with residents

  • Communication techniques for active listening and clear, confident responses

  • Best practices for setting boundaries and navigating difficult conversations

  • Legal considerations for handling conflict within your community*

Save your seat today. You don’t want to miss this timely and insightful conversation!

*FirstService Residential urges boards to consult their association attorney about specific situations.