Paula Allen, senior vice president of human resources, has facilitated significant growth and built a cultural vision that empowers associates

Hollywood, Fla. (February 2024) -- Paula Allen, senior vice president of human resources at FirstService Residential, North America’s leading property management company, was recently named a 2024 Honoree as part of the South Florida Business & Wealth (SFBW) Signature Awards series. Allen will be recognized during the 9th Annual Excellence in Human Resources Program at Sport of Kings Theater, Gulfstream Park, on Thursday, February 22, 2024.

According to SFBW, the event celebrates South Florida’s best and brightest human resource teams and executives who are dedicated to driving business results, productivity, performance, diversity, inclusion and improving employees’ experiences.

“We are so excited that Paula is being honored with this well-deserved recognition,” said Robert G. Smith, president of FirstService Residential’s South Region. “She’s been instrumental in building a cultural vision that empowers our associates. It’s made a tremendous impact on service excellence and growth at FirstService Residential.”

With more than two decades of human resources expertise, Allen focuses on forging trusted partnerships and developing highly effective teams that proactively respond to business needs. Adept in all aspects of HR practice, Allen has a successful history in talent management and training, associate engagement, leadership development, workforce and succession planning, and performance management, to name a few. She helped create a company culture that led to FirstService Residential achieving the Great Place to Work designation this year and implemented ongoing inclusion initiatives for a diverse, equitable workplace.

“What I love about this role is that I’m constantly working toward building a better workplace for all our associates alongside a high-performing team,” said Allen, who joined the company in 2015 and leads a team of approximately 70 associates. “It’s truly an honor to be recognized among such a passionate group of local HR leaders.”

Entrenched in the South Florida community, Allen is a member and supporter of the Greater Miami Society for Human Resources Management, The Women’s Fund Miami and Big Brothers, Big Sisters. Prior to joining FirstService Residential, she held leadership positions at Baptist Health, the largest healthcare organization in South Florida with more than 15,000 employees, and Burger King, where she led a team that supported operations with annual revenue in excess of $10 billion.

About FirstService Residential

FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.

Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial and FirstService Energy deliver additional levels of support.

Boards and developers select FirstService Residential to realize their vision and drive positive change in the communities in their trusted care.

FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.
Feb 13, 2024